Terms of service

Good Seal lets you upload a document, place fields on it, send it to other people for signature, and receive a sealed copy with an audit trail. It is a tool for carrying out an agreement between you and whoever you send a document to. It is not a party to that agreement, does not review what you send, and is not a law firm — nothing here or in the product is legal advice.

You need a working email address, and you must be old enough to enter a contract where you live. Access is by one-time code, so keep control of your inbox — anyone who can read it can sign in as you. Tell us promptly if you think someone else has got in.

If you invite people into an organisation, you are responsible for who you let in and for what they send from it.

Your documents stay yours. You give us only the permission needed to run the service: to store your files, show them to the recipients you name, stamp the fields that are filled in, and deliver the finished copy.

You agree not to use the service to:

• send anything unlawful, fraudulent, or designed to deceive the person signing it about what they are signing
• impersonate someone else, or send a document for signature to a person who has not agreed to receive it
• upload malware, or content you have no right to distribute
• send bulk unsolicited mail, or use the sending addresses for anything other than the documents at hand
• probe, overload, or work around the limits of the service or the infrastructure it runs on

Accounts used for any of the above can be suspended without notice. We would rather write to you first, and usually will.

Signatures made through Good Seal are electronic signatures. In most places — under the ESIGN Act and UETA in the United States, and eIDAS in the EU — an electronic signature cannot be denied legal effect simply for being electronic, and the sealed PDF plus its audit trail is the evidence that it was made.

Some documents are the exception: wills, certain family-law and property instruments, and anything a regulator requires to be notarised or executed on paper. Some transactions also require a qualified signature backed by a government-issued identity, which this service does not issue. Deciding whether an electronic signature is sufficient for a particular document is your call, not ours. See the privacy page for what the audit trail records.

We aim to keep the service up and the documents intact, and we take backups. Even so, the service is provided as it is, without a warranty that it will be uninterrupted or error-free. Keep your own copy of anything you cannot afford to lose — every completed document is emailed to every party for exactly that reason.

To the extent the law allows, we are not liable for indirect or consequential loss, for lost profits, or for the content or consequences of the agreements you sign through the service. Nothing here limits liability that cannot be limited — including for death, personal injury, or fraud.

You can stop using the service and delete your organisation at any time; doing so deletes its documents and the files behind them. We may end or suspend access if these terms are broken. Documents already completed stay in the hands of the people who signed them.

These terms are governed by the laws of Sweden, without regard to its conflict-of-law rules, and disputes belong to the Swedish courts. If you are a consumer, this does not take away the protection of the mandatory law of the country you live in.

These terms can change. The date at the top changes with them, and account holders are told by email when a change is material. Continuing to use the service after that means you accept the new version.

[email protected]